Domestic orders typically ship within 3-5 business days and are expected to arrive 5-10 business days after your order is placed. International orders are expected to arrive 7-10 business days after your order is placed. Once your order is placed, you should receive a confirmation email within 24 hours with a link to track your order and another email once it ships. Trust us - it’s worth the wait.

Please keep in mind that these are estimated windows based on estimated delivery dates provided by our carriers. We’re always working our hardest to get your packages to you as quickly as possible, but in the rare chance your package is not delivered within the estimated timeframe, we are not responsible for any unforeseen delays.

You can track your order with the tracking information provided in your shipment notification email.

International orders typically arrive between 7 to 10 working days.

Non-US residents: Please note that your order ships from the US and may be subject to additional customs fees upon delivery. While we try our very best to keep international shipping costs low, your country’s import fees are out of our control.

Thank you for your understanding.

Please make sure to send your packages to a secure address. Once your package is in the hands of a shipping carrier (USPS, FedEx, etc), it becomes the responsibility of the shipping carrier. If your package is lost or stolen in the delivery process or once it is delivered, please file a report with your shipping carrier and notify by emailing hello@setactive.co. We'll review all cases and will do our best to send out a replacement order or issue a store credit if possible, up to $250.