SHIPPING METHODS & COST

Domestic shipping is FREE over $250, otherwise it is $6.95. International shipping is $20. Please note: Due to COVID-19 & high order volumes during this time, our shipping partners will likely be experiencing some delays that are out of our control. Shipping fees are non-refundable.

SHIPPING TRACKING

You can track your order with the tracking information provided in your shipment notification email.

INTERNATIONATIONAL SHIPPING & COST

International orders typically arrive between 7 to 10 working days.

Non-US residents: Please note that your order ships from the US and may be subject to additional customs fees during checkout. SET is not responsible for any duties or import taxes. If you reject or return your package, we will not refund your payment for you.

Thank you for your understanding.

LOST OR STOLEN PACKAGES

As of November 18, 2021, we offer Route Package Protection with every order, which covers items/packages that are lost, stolen or damaged in transit. For orders under $100, the fee is $0.98. For orders over $100, the fee is 2% of your order subtotal. You will need to opt into Route Package Protection before placing your order if desired. Please note: If you choose not to add Route Package Protection, you accept that SET Active is not liable for items that are lost, stolen or damaged in transit. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim. If you have any questions or need further assistance, please email hello@setactive.co.