If you’re not obsessed with your SET, you can return or exchange any new, unworn items within 14 days of receiving your delivery. After 14 days, you can exchange your item for a different size (subject to availability.) We are unable to accept any returns or exchanges after 30 days.
Please note: If you ordered a SET and wish to return only one piece, you will be responsible for the full price of the piece you keep, and will be refunded the difference.
All sale items are non-refundable and are not eligible for exchange.
Once we receive your exchange or return, please allow 5-7 business days for our team to process it.
To initiate an exchange or return, please click here.
International orders are eligible for return only. If you’d like to exchange your item, please send it back as a return and place a new order. At this time, we are unable to offer free returns for international orders.
If you ordered internationally and would like to make a return, you may ship items to our warehouse using any prepaid and trackable return method. Returns must be shipped within 14 days of the delivery of your order. Please include your order number as a reference.
Mail to: Set Active LLC, ATTN: Returns 4851 S Santa Fe Ave, Vernon CA 90058
Black Friday and/or Cyber Monday orders are eligible for exchange only. We are unable to accept returns. If you placed an order before Black Friday and/or Cyber Monday, discounts cannot be retroactively applied.
We ask that you allow 5–7 business days for exchanges and returns to be processed.