Get free domestic shipping on orders $175+ and free international shipping on orders $250+. Please allow 7-15 business days for domestic orders and 10-15 business days for international orders for your order to arrive after it’s been placed. This time includes processing and shipping times.Orders placed between 11/22-12/3 are eligible for EXCHANGE ONLY until 1/20/2025.

HOLIDAY RETURN POLICY

Standard domestic orders placed between the below dates are eligible to be RETURNED for a full refund until 1/20/2025.

11/1 – 11/22

2/4 - 12/9

12/14 - 12/22

Accessories and items on our “Sale” page are FINAL SALE and are not eligible for return or exchange.

SETMAS DETAILS

Domestic orders placed:

12/9 - eligible to be RETURNED for a full refund until 1/20/2025.

12/10 - orders that received a free set are FINAL SALE and are not eligible for return or exchange.

12/11 - orders with GWP are eligible for EXCHANGE ONLY until 1/20/2025.

12/12 - FINAL SALE and are not eligible for return or exchange.

12/13 - eligible for EXCHANGE ONLY until 1/20/2025.

HOLIDAY EXCHANGE DETAILS

Should you wish to exchange your order or receive store credit, your return must be initiated before 1/20/2025 11:59pm PST. Once you have submitted your return request, you have 7 days to ship back your item(s). Please note that items may only be exchanged once; if your exchange arrives and you are still unhappy with it, you may return it for a refund or store credit. A $6.95 fee will be deducted from your refund unless you are exchanging or returning for store credit.

If you request an exchange, your item(s) is not guaranteed to be in stock and will only be reserved for you once your return has been dropped off and scanned by your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange item(s) is still in stock.

If your requested item(s) is no longer in stock, you will automatically receive store credit for your return. Please note: We will only accept items that are new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, one of our customer service representatives will contact you directly regarding your reimbursement or store credit. If you ordered a full SET and wish to return only one piece, you will be responsible for the full price of the piece you keep and will be refunded the difference. Shipping fees are non-refundable.

International orders placed between 11/22-12/3 are FINAL SALE and are not eligible for return or exchange.  All International SETMAS orders are FINAL SALE and are not eligible for return or exchange.

Products must be returned new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, one of our customer service representatives will contact you directly regarding your reimbursement or store credit. *SET Surprise, Socks, hats, caps, headbands, scrunchies, claw clips, undies, and any items marked ‘final sale’ are all FINAL SALE and cannot be returned or exchanged.

SWIM RETURN POLICY: We accept returns in original condition (unused, unworn, and unaltered) with tags attached and liners in place for a refund, store credit, or exchange. If your return arrives and it does not have the tag or liners attached, we reserve the right to deny a refund, credit, or exchange.

SHOE RETURN POLICY: We accept returns in original condition (unused, unworn, and unaltered, including the shoe box) for a refund, store credit, or exchange. If your return arrives and it does not have the all pieces present, we reserve the right to deny a refund, credit, or exchange.